1. Introduction
FortiLabs ("we", "us", or "our") operates the FortiLabs Pro Blogger platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Account Information: Name, email address, password (encrypted)
- Payment Information: Processed securely through Paddle; we do not store credit card numbers
- Usage Data: How you interact with the Service, including articles generated, domains connected
2.2 Automatically Collected Information
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on the Service
- Referring website
2.3 WordPress Site Information
When you connect your WordPress sites, we collect:
- Site URL and name
- API credentials (encrypted)
- Categories and publishing preferences
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative emails (account verification, password resets)
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Send marketing communications (with your consent)
4. AI-Generated Content
When you use our AI features:
- Your prompts and topics are sent to AI providers (OpenAI, Anthropic) for content generation
- Generated content is stored in your account
- We do not use your content to train AI models
- AI providers may have their own privacy policies regarding data processing
5. Information Sharing
We may share your information with:
- Service Providers: Third parties who assist in operating our Service (payment processors, hosting providers, AI providers)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with any merger, sale, or acquisition of company assets
We do NOT sell your personal information to third parties.
6. Data Security
We implement appropriate security measures including:
- Encryption of sensitive data (passwords, API keys)
- Secure HTTPS connections
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Upon account deletion:
- Personal data is deleted within 30 days
- Generated content may be retained up to 90 days before permanent deletion
- Payment records are retained as required by law (typically 7 years)
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@fortilabs.dev.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze site usage (via analytics tools)
You can control cookies through your browser settings. Disabling cookies may affect functionality.
10. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or concerns:
Email: privacy@fortilabs.dev
Support: https://writer.fortilabs.dev/contact